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My Mobile SIM card isn’t being detected

There are a few reasons your phone may not be detecting your SIM card. The SIM card may not be installed properly, your device may have an issue, or your SIM card is damaged. Follow these steps to ensure your.

I’m moving. What do I do?

Ensuring that you have internet, is an important step when moving locations. If you are planning to move, it is important to inform us at least two weeks prior to your move. The first step to informing us about your.

What Affects Your Home Internet Connection

Microwaves, baby monitors, and even cordless phones are just a few of the many things that may be affecting your home internet connection. We’ve created a list of five of the most common culprits that slow down your home internet.

What do I do if I my Internet isn’t Working?

Website not loading, downloads taking forever, experiencing lagging? Here are some tips of how to self-diagnose your internet issues. Try another device: rule out any issues with your device by testing the internet connection on a different device. Try another.

How will Fiber be Installed?

TelEm uses FTTH or Fiber to the Home technology. Meaning, you will receive a wired connection that runs directly to your home. Following the approval of your application, a member of our technical team will perform a site survey. During.

Preparing My Home for Internet Connection

Building a new home is an exciting journey, with a seemingly endless list of things to do. Planning to have home connectivity is an important item to have on your plan along with your electrical wiring and plumbing. This is.

Testing your Network Speed

Testing your Wi-Fi speeds is a quick and easy process that can help you determine what may be affecting your network speeds. OOKLA is an Internet metrics company that offers a browser-based test at How does it work? When.