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Starting September 12th, 2022 we are updating our Fixed and Mobile Prepaid policy. All Prepaid credit will be valid for 60 days from the time of last Top-Up; whether you Top-Up $1 or $100. If no Top-Up has been purchased for 60 days, you have a 7 day grace period in which you are able to stay connected and receive incoming calls and SMS messages even without credit. Should you purchase Top-Up within the 7 day grace period you will automatically recover any lost credit. If you do not Top-Up within 7 days, your account will expire and any unused credit will be lost.

How long is my Prepaid Top-Up credit valid for?

All credit is valid for 60 days from the time of your last Top-Up.

Can I receive calls after my credit expires?

Yes! Even without credit, you receive incoming calls and SMS messages, within a 7 day grace period.

What happens if my credit expires?

Top-Up within 7 days of expiration to recover any expired credit.  If you do not Top-Up within 7 days your balance will expire and unused credit will be lost.