Starting September 12th, 2022 we are updating our Fixed and Mobile Prepaid policy. All Prepaid credit will be valid for 60 days from the time of last Top-Up; whether you Top-Up $1 or $100. If no Top-Up has been purchased for 60 days, you have a 7 day grace period in which you are able to stay connected and receive incoming calls and SMS messages even without credit. Should you purchase Top-Up within the 7 day grace period you will automatically recover any lost credit. If you do not Top-Up within 7 days, your account will expire and any unused credit will be lost.
How long is my Prepaid Top-Up credit valid for?
All credit is valid for 60 days from the time of your last Top-Up.
Can I receive calls after my credit expires?
Yes! Even without credit, you receive incoming calls and SMS messages, within a 7 day grace period.
What happens if my credit expires?
Top-Up within 7 days of expiration to recover any expired credit. If you do not Top-Up within 7 days your balance will expire and unused credit will be lost.