FAQ

How to pay my TelEm bill?

TelEm offers various way to pay your bill at your own convenience. Prefer to pay cash, credit/debit card, check, online or via standing order?

Cash
TelEm accepts cash bill payments. You can pay your bill with cash at one of the cashiers at one of the TelEm branch offices. Make sure you have your account number, invoice or landline number at hand. Currencies accepted Antillian Guilder (ANG) and United States Dollar (USD).

Credit Card/Debit Card
Do you wish to pay with a credit or debit card? All major credit cards are accepted at all branch locations. The Maestro (Bankomatiko) Debit Card is also accepted at all branch offices.

Checks
TelEm also accepts Personal or Business Checks.  You can visit any TelEm branch and drop off  your check in the checkbox or pay at the cashier.

Online Payment
Pay all your telecommunications bills via E-Payment using:

Note: Payments should be made online 2 business days before disconnection in order for payment to be received by TelEmand avoid disconnection.

Standing Orders
Via The RBTT Bank, The Windward Islands Bank Ltd., The Bank of Nova Scotia and The First Caribbean Bank. By way of Credit Card, visit our branch office.

NOTE: Disconnection occurs on the first Tuesday of every month. 

Exchange Rate: Ang to US $ = 1. 78