Plans

Fiber DUO PLAY - Prepaid
For $10 more per month, you will receive a $10 calling allowance on your phone to make local and internation calls. Your $10 allowance will be valid for the current month only. Any unused allowance will not roll over to the next month. Free minutes are not included for prepaid, only for postpaid.

Prepaid Fiber DUOPlay Plans
DUOPLAY Budget DUOPLAY Comfort DUOPLAY Fast DUOPLAY Faster DUOPLAY Fastest
up to 2MB up to 12MB up to 16MB up to 25MB up to 50MB
Includes $10 calling credit For national and international calls Includes $10 calling credit For national and international calls Includes $10 calling credit For national and international calls Includes $10 calling credit For national and international calls Includes $10 calling credit For national and international calls
$60 per month $95 per month $115 per month $170 per month $305 per month

Fiber DUO PLAY - Postpaid
DUO Play postpaid gives you the freedom to make phone calls without the need to recharge your landline. We have included a threshold to avoid potential bill shock by introducing a spending cap for phone calls of ANG 250,- per month. When you reach this amount, all out going call will be blocked, however, internet and incoming calls will continue to work. You will have to settle your account to re-activate outgoing call services. Your free minutes will be valid for the current month only. Any unused minutes will not roll over to the next month.

Postpaid Fiber DUOPlay Plans
DUOPLAY Budget DUOPLAY Comfort DUOPLAY Fast DUOPLAY Faster DUOPLAY Fastest
up to 2MB up to 12MB up to 16MB up to 25MB up to 50MB
0 Min. FREE Calls to all local TelEm landline numbers   

60 Min. FREE calls to all local TelEm landline numbers

120 Min. FREE calls to all local TelEm landline numbers 

150 Min. FREE calls to all local TelEm landline numbers

200 Min. FREE calls to all local TelEm landline numbers

$60 per month $95 per month $115 per month $160 per month $295 per month

Internet speed
ADSL is internet service that is delivered to your home via copper or fiber. Its spees may vary based on the quality of your copper line and the distance from our main network. Time of day or night and general usage in your area may also affect your internet and browsing speeds. Your indoor wiring is also an important factor to ensure quality of service, so is your Wi-Fi installation (extensions).

Fair usage policy
To ensure that each customers gets a fair share of internet bandwidth, TelEm follows international best practice policies to guard against unfair usage. Very heavy users (e.g. users downloading more than 50 Gigabyte er month) may receive a reducded speed during peak hours (6PM midnight on weekdays) to ensure that the service received by other customers is not impacted because of their extremly heavy usage. Service to be used for its intended purpose only.

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