TV

Support

 

Q: What is Triple Play?

A: Triple Play is a bulk package which includes Internet, Phone and TV

 

Q: What is TelTV?

TelTV is St. Maarten’s premier IP (Internet Protocol) Tv service

 

Q: Can I apply for TV service only?

A: Our Triple Play package is bundled to offer customers better service and pricing

 

Q: I am an existing Duo Play customer with Internet and Phone, what happens next?

A: Simply fill in the online application for Triple Play, visit our office and receive TV service the same day

 

Q: How many channels does your TelTV service offer?

A: 60 channels

 

Q: Are any local TV channels included?

A: Yes, Cable TV channel 15 is included

 

Q: Do I purchase additional equipment for TV service?

A: Our current campaign offers a free set top box valued at $100

 

Q: What is the cost if I require additional boxes?

A: Each additional set top box costs $100 and an additional $10 monthly subscription fee

 

Q: What is the difference in Postpaid and Prepaid packages

A: Postpaid plans include free minutes ranging from 60-200 and Prepaid plans include $10 call credit

 

Q: What bandwidth speeds do you offer with the Triple Play package

A: Copper line connections include 12-16 Mbps and Fiber connections range from 25-50 Mbps

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