TelEm Support Application
Help us solve your network problems faster using the TelEm Support Application. TelEm Support Application runs a variety of network tests and diagnostics and allows you to share them with the Helpdesk representative to solve your problem. With the information from the TelEm Support Application they can solve your complications quickly.
- Download the application
- Make sure you are connected to the modem
- Run the the test
- Call the Helpdesk via 611 or 548-Help (4357) and give them your "key code". You can find the code on the top display
Our Helpdesk agents now have access to the diagnostics they need to resolve your issue quickly.