Mobile Postpaid Plans
Get MORE with TelEm Mobile Postpaid Plans
Apply for any one of TelEm’s Mobile Postpaid Plans, and benefit from the convenience of having your data, voice, and SMS services bundled in one package. The minutes included can only be used for calls to local numbers. No need to Top-Up as you will receive a monthly invoice at the end of the month.
TelEm has a specially designed Mobile Postpaid Plan for Seniors over 60 years of age; browse the web, stay in touch with family and friends via WhatsApp and video chat. As this is a Postpaid plan, you will receive an invoice at the end of the month and there is no need to buy Top-Up. The Senior plan is an all-in-one offer that includes DATA, MINUTES, and even SMS. To apply for a Senior Plan no active Mobile Postpaid Plan from a family member is needed.
TelEm has a cost-effective and convenient Mobile Postpaid Plan specially designed for youngster up to age 21. Juniors can now call their mom, dad, guardian, and home phone for FREE with a Junior Plan. Parents no longer have to Top-Up their children’s phones. So no more “Mom, please buy me Top-Up” or “Dad I’m out of data”. The Junior Plan is an all-in-one package, including DATA, MINUTES & SMS.
Packages listed are exclusively available to TelEm Mobile Postpaid Customers.
TelEm’s all in Voice & Data plans, a variety of Postpaid plans to suit your call, SMS and data needs. All Mobile Postpaid Plans include minutes, data and SMS.
Minutes:
- All packages are inclusive of on-net and off-net minutes.
- On-net minutes includes TelCell to TelCell and TelCell to TelEm landline calls only.
- Off-net minutes includes calls to other local Dutch St. Maarten operators.
- Unlimited minutes, on select plans, include 2,900 on-net minutes; Fair usage policy applies. •Standard calling rates (local and international) apply.
Data:
- Rollover data now applies to a maximum allowance rollover of one (1) month.
- Add-on: (Optional at $10.00) includes 3GB of data.
- Roaming automatically activated.
SMS:
- Messages sent on-net only (TelCell to TelCell)
Application Requirements:
Customer applying for service must be 18 years and older. A copy of a local ID (Dutch ID card or Passport) and proof of address (registration form from the Census Office no older than six (6) months or utility bill no older than two (2) months) must be included with this application form. If these cannot be provided, a recent census registration form from the Census Office (not older than six (6) months) in combination with a non-local ID is also acceptable.
Business Application Requirements:
A copy of the Chamber of Commerce registration (not older than six (6) months) and a copy of local ID or Passport from the director or manager who is listed on the Chamber of Commerce registration is required.
Note: As part of the application process, we ask, and you agree, TelEm reserves the right to terminate this service/contract at any time, in case of non-compliance with these terms and conditions. TelEm expressly reserves the right, upon a thirty (30) day written notice, to unilaterally change the nature of the service(s) provided. The customer has a right to terminate without being liable to pay an early termination fee in the event that a unilateral change adversely impacts the quality of the service.
How does it work?
A Junior Plan is a plan specially designed for the youth and controlled by the parents. In order to apply for a Junior Plan the parent or guardian must have an active Mobile Postpaid Plan. You will be able to add up to 4 Junior Plans to your Mobile Postpaid Plan account. Once you sign up your child for a Junior Plan he/she will receive a monthly allowance of 4GB of data, 100 minutes (local numbers only) and 150 SMS. There is MORE! Your child will be able to call your mobile number for free (attached Mobile Postpaid Plan) + a landline number. This means that even when they finish their minutes they will still be able to call these two numbers at NO charge. Every 1st day of the month the plan will automatically be renewed. The monthly subscription of $25 will be added to the parent or guardian’s Mobile Postpaid Plan invoice.
Requirements Mobile Postpaid Junior Plan:
- The parent or guardian of the junior must have an active Mobile Postpaid Plan.
- Once a parent or guardian has an active Mobile Postpaid Plan they can add up to four (4) Junior Plans account to their Mobile Postpaid Plan.
- Junior can’t be older than 21 and must have a valid ID/Passport.
How to apply?
- Visit one of the TelEm branches
- ID/Passport Parent or Guardian
- ID/Passport Junior
No bill shock! When the package is depleted before the end of the month the services will stop automatically. Only the free calls to Mom, Dad, Guardian, or a home phone will remain active.
TelEm’s all in Voice & Data plans, a variety of Postpaid plans to suit your call, SMS and data needs. All Senior plans include minutes, data and SMS.
Roaming
With our new low rates, you can easily and affordably stay connected with any of our TelEm Postpaid plans. Whether you are traveling for pleasure or business you can automatically continue using your Postpaid mobile phone service internationally as you no longer need to request roaming services. See our roaming rates for more information.
Upgrade
Need more data, more minutes and more SMS? You can upgrade to a higher Postpaid package for free. Visit one of our TelEm branches and upgrade your package.
How to apply?
Visit any of our TelEm branches and our Customer Service Representatives will be ready to assist you to apply for your Postpaid plan.
Requirements:
- Minimum age 60 years
- Valid Photo ID
- Proof of address via a utility bill (not older than 2 months or recent registration form from the Census Office (not older than 6 months)
- Application fee $15
Great benefits for your Mobile Postpaid Plans
Monthly minutes include all local calls to TelEm, TelCell and non-TelCell subscribers.
All-in Voice and Data bundles.
Affordable plans to fit your needs.
No more Top-Up or Data activations.
Standardized Roaming rates across the Caribbean, North America, South America, and Europe.
No bill shock.
My TelEm App
Manage your Mobile Postpaid account in the My TelEm App. Activate Data add-ons, TelTV+ 1-day access and check your balance.
MORE speed for the SAME price!
We are proud to introduce our improved Fiber packages offering you Better, Bolder & Faster plans.
Support
What are the requirements for a Postpaid plan?
To apply for a Postpaid plan, the following is required:
– A Census registration form or GEBE utility bill no older than 6 months (address must be the same as where service will be provided).
– Copy of the account holders’ last two (2) pay slips.
Can I upgrade my package over the phone?
Upgrades cannot be done via the phone as documentation is needed to perform any alterations, however an alteration form can be sent to info@telemgroup.sx with the required documentation. Or you can complete your alteration form online here.
How do I activate international roaming?
With our new low rates, you can easily and affordably stay connected with any of our TelEm Postpaid plans. Whether you are traveling for pleasure or business you can automatically continue using your Postpaid mobile phone service internationally as you no longer need to request roaming services. See our roaming rates for more information here.