USA mobile operators no longer support 2G or 3G service. As a result, traditional voice services are no longer available while traveling in the USA. However, users will be able to use Over-the-Top (OTT) apps such as WhatsApp, Facetime, Skype, etc.
When traveling to the USA, make sure to travel with an LTE and/or 5G compatible device, activate Data Roaming and change your Network Mode in your phone settings: Android: Settings -> Connections -> Mobile Networks -> Data Roaming ON and set your Network Mode to 5G/LTE/3G/2G (auto connect) iOS: Settings -> Mobile Data -> Mobile Data Options -> Data Roaming ON and set Voice & Data to LTE.
Traditional 911 emergency services while in the USA may not be available or fully functional due to their changes.
We apologize for any inconvenience this may cause, but we assure you that TelEm Group will continue all its efforts to ensure that our customers can have a seamless roaming experience.
Important TelEm Group Notice for customers paying with WIB personal cheques Pond Island – TelEm Group has announced that as of December 27, 2021, it will no longer be accepting and processing personal cheques of the Windward Islands Bank (WIB)..
Pond Island- This coming Saturday, June 5th the TelEm Group sales team will be at the Jose Lake Sr. Ballpark, to sign up residents from Betty’s Estate, Ebenezer, Mary’s Fancy, Saunders, St. John’s and St. Peters while they take advantage of.
Pond Island- TelEm Group is making it more convenient and flexible for customers to pay their telecommunication bills by setting up new payment locations around St. Maarten – starting with its technology partner, Smart Concepts 721 located at the Carrefour.
Pond Island – TelEm Group is continuing its COVID-19 vaccine public awareness efforts by teaming up with a vaccine pop-up clinic at the Orange Grove Shopping Center, Cole Bay, this Saturday, May 22. The clinic is being manned by officials.
Pond Island – TelEm Group says residential and business properties in the Cole Bay area will soon be connecting to the company’s fiber optic network, now that fiber cables are being laid throughout the district. TelEm Fiber workmen and sub-contractors.
Pond Island- TelEm Group’s international telecommunication circuits were back up at approximately 10:10 am Wednesday following a major outage affecting all carriers on St. Maarten – after going dark for just over one hour. Interruption in service Wednesday……………………………………………………………2 According to.