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Testing your Wi-Fi speeds is a quick and easy process that can help you determine what may be affecting your network speeds. OOKLA is an Internet metrics company that offers a browser-based test at

How does it work?

When you run your speed test, you will receive the results for your download speed and upload speed. You will also see a measurement of your ping, which tells you your Wi-Fi’s response time.

Download Speed: This refers to how quick data is transferred from the internet to your device. This speed affects streaming, gaming, and the downloading of files.

Upload Speed: This refers to how quickly data is transferred from your device to the internet. This speed affects your video calls and uploading of files.

Ping: This is a measurement of how fast your devices gets a response after you’ve sent out a request. The lower the measurement, the better the ping. Gamers, for example, rely on a good ping to prevent lagging between their device and the game server.

When to Test?

Before you test your network speeds, you’ll want to make sure your network is de-stressed.

  1. Make sure your router is unobstructed
  2. Ensure that only one device is connected to the modem
  3. Close all web pages and in-progress downloads or updates.

Testing Tips

  1. Test on multiple devices
  2. Test at different times of the day, your speeds may be slower during high-traffic hours (5-10 PM)
  3. Test in different rooms in your home, ideally with an unobstructed view of your router

Think something is wrong with your internet speed? Give our Help Desk a call at 611 or  548-HELP(4357), they can diagnose your connection to make sure everything is working as it should.